Privacy Policy
How we collect, use, and protect your information.
Sakas is owned and operated by Green Valley Food Processors Private Limited (“Sakas”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit sakasmilk.com or place an order with us.
By using our website and services, you agree to the practices described in this policy.
Information we collect
When you place an order, contact us, or use our website, we may collect:
- Your name, delivery and billing address, email address, and phone number
- Order details and purchase history
- Payment information, which is processed securely by our payment gateway (we do not store your full card or banking details ourselves)
- Any information you provide when you contact us through our forms, email, phone, or WhatsApp
- Basic technical information such as your device, browser, and how you use our site
How we use your information
We use your information to:
- Process, fulfil, and deliver your orders
- Communicate with you about your orders and enquiries
- Provide customer support
- Improve our website, products, and service
- Show and measure our advertising on platforms like Facebook and Instagram
- Send you updates or offers, only where you have agreed to receive them
- Meet our legal and tax obligations
Who we share your information with
We share your information only as needed to run our business, including with:
- Payment processing: our payment gateway partner processes your payment securely
- Shipping and delivery: our logistics partners use your delivery details to ship your order
- Advertising and analytics: platforms such as Meta (Facebook and Instagram) that help us measure and improve our advertising
- Service providers: trusted parties who help us operate our website and business
- Legal authorities: where required by law
We do not sell your personal information to anyone.
Cookies and tracking
Our website uses cookies to function and to help us improve. These include:
- Essential cookies that the site needs to work, such as keeping items in your cart during checkout.
- Advertising cookies — we use the Meta (Facebook) Pixel to measure and improve our advertising on Facebook and Instagram, and to understand how visitors interact with our ads and website.
- Analytics cookies that help us understand how visitors use our site so we can improve it.
When you first visit our website, you can choose which non-essential cookies to allow through our cookie consent banner. You can change your choice at any time, and you can also control cookies through your browser settings.
Data security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
You may contact us to access, correct, or request deletion of your personal information, subject to our legal and operational requirements. To make any such request, reach us using the details below.
Data retention
We keep your information for as long as needed to fulfil your orders, provide support, and meet legal, accounting, and tax obligations.
Children’s privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Green Valley Food Processors Private Limited
Patan-Mandure Rd, Patan, Mhavashi, Maharashtra 415206
Email: contact@gvfp.in
Phone: +91 89561 11493